Hawkstone Hall Hotel & Gardens

Lovely one night stay to attend a party held at Hawkstone. The hotel was lavish and all staff were friendly and polite. I’m coeliac which I advised them of beforehand and they had gluten free canapés along with options clearly labelled at the buffet. They even had gluten free bread which they toasted for me at breakfast! Despite some negative reviews online we had room 109 and were really pleasantly surprised. Yes, it’s on the small side, but still has a wardrobe, dressing table, king size bed and plenty of space to manoeuvre! Only comments for improvement - the socket is too far away from the dressing table so you have to dry your hair without a mirror. An extension lead or longer hairdryer wire would be useful. Also, there was no one to assist with our bags when we arrived. Trying to manage the stairs at the entrance and inside the front door along with luggage was cumbersome and help would have been appreciated. Lastly, there was an issue with our shower and the water temperature couldn’t be turned down so was super hot. The room was put out of action after we left as it couldn’t be fixed until the plumber was available. We were given a sizeable discount for the inconvenience which was kind.

We stopped one night to celebrate my mum's 89th Birthday. Had to phone hotel when we got to guest entrance gates as they did not automatically open as we expected. We then found there was an intercom button on a post a short way back from the gates but we hadn't seen it. The hotel is just so beautiful, stunning location in the middle of countryside, peaceful and relaxed. I phoned to book two rooms as, because of my mum's age, we like to stop close to her in case of an emergency. When we booked the lady told us that we would have rooms opposite each other. We didn't, we had rooms on different floors. In the end it wasn't a problem. Also on their website it says "All 37 of our bedrooms offer spectacular views of the rolling countryside to the front, or glorious Hawkstone Gardens to the rear". Mum's room (112) had neither view, she was overlooking a flat roof and the sides of the hotel. Our room (202) did have an amazing view of the countryside. I do think the website needs amending to say "most" of the rooms not "all" as that could be a huge disappointment. Having said all this this is certainly not a negative review, quite the opposite. It is one of the best hotels we have ever stopped in. It is beautifully decorated throughout, both rooms were spacious (classic rooms) with everything needed and very comfy beds and pillows, beautiful bathrooms. Both rooms spotlessly clean (as where all areas of the hotel). The gardens are beautiful and lovely to walk around, the donkeys and llama a lovely surprise and we enjoyed going to say hello to them. Do ask at reception for a map of the grounds as there are a few features you could miss otherwise. Personally I think a map should be put in every bedroom. Also the welcome glass of Prosecco was a lovely touch. The menu for the Saloon Restaurant wasn't to our liking but we were able to sit in there and order off the Hill's Kitchen menu which was perfect for us. Food was excellent as was service. But what really makes this hotel stand apart from others is the amazing staff (every single one of them) that are so friendly, informative and go out of their way to make people welcome. You get a definite sense that they all enjoy working there, know the history of the hotel and are proud of it. Would definitely recommend this hotel as it really does offer a peaceful escape and is easy to get to off the main road (A49).

We spent last weekend at the wonderful Hawkstone Hall. As soon as you arrived you can’t help being impressed by this stunning mansion surrounded by gorgeous well-kept gardens and a lovely lake. Our room was large and well-furnished in keeping with the style of the building, the room and bathroom were immaculate. Dinner was served in an elegant room with an amazing chandelier and the food was excellent. Breakfast was delicious, so tasty, the orange juice was freshly squeezed, not out of a carton as you get in many hotels nowadays. The staff was very friendly and helpful all through our stay. A perfect 10 out of 10. I definitely recommend this wonderful hotel. We didn’t want to leave and we can’t wait to come back…

Awful check out experience it was like something out of the 1950’s/faulty towers! All bills incorrect. 1 member of staff! Waiting staff were lovely meals were quirky but nice shame they were the same both nights. Cleaning staff also very pleasant and rooms clean. A special few days was spoilt at the end! Very sad! Left a bad taste! Need to up your game.

Daughter, Son-in-Law and my husband and I attended our first wedding here yesterday and stayed the night. What a stunning hall and a wonderful wedding venue. Everything was perfect, food was lovely and the staff were excellent and really friendly. All in all an excellent 24 hours!

We got married here in May 2023. The wedding team made our day so special and I will always be so greatful for them giving us the best day of our lives. We have stayed here a few times since getting married and everytime we arrive we still feel just as special as when we got married here. They always go above and beyond when we stay here. The little things like the glass of champagne on arrival and how they talk you through everything on check in. All the staff are so friendly and nothing is ever too much trouble.